Refund Policy

Refund Policy -

All Sales Final

Because our products are made specifically for each customer, all sales are final unless an item arrives defective or incorrect.

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Eligible Issues

We will gladly offer a replacement or refund if:

• The item arrives damaged or defective

• The incorrect item was received (wrong design, size, or product compared to the order confirmation)

Issues must be reported within 30 days of delivery.

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Non-Refundable Items

Refunds or replacements will not be issued for:

• Incorrect size selection

• Color variation due to screen differences

• Minor placement or print variations

• Buyer’s remorse

• Orders delayed due to shipping carriers

• Orders placed after a group or fundraiser store has closed

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How to Request a Resolution

To report an issue, please email us with:

• Your order number

• A brief description of the issue

• Clear photos of the item

Once reviewed, we will determine the appropriate resolution, which may include a replacement or refund.

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Refund Processing

Approved refunds will be issued to the original form of payment. Processing times may vary depending on your financial institution.